Effective date: January, 2026

Welcome to FindYCar Bergamo (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data in compliance with the European Union General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit findycarbergamo.com or use our services.

1. Data Controller

FindYCar Bergamo is the data controller for your personal information.
Contact information:
Email: [email protected]

2. Personal Data We Collect

We collect personal data when you use our services, including:

Identity and contact information: full name, email address, phone number, date of birth (if required)
Booking and travel information: pick-up and drop-off locations, flight numbers or hotel addresses, rental preferences
Driver and payment information: driver’s license details, payment card or billing information (if needed)
Technical data: IP address, browser type, device information, cookies

3. Legal Basis for Processing

Under GDPR, we process your data based on the following legal grounds:

Performance of a contract: to process and manage your car rental bookings.
Legal obligation: to comply with applicable laws.
Legitimate interests: to improve our services, provide customer support, and prevent fraud.
Consent: when you opt in to receive marketing communications or newsletters.

You may withdraw your consent at any time by contacting [email protected].

4. How We Use Your Data

We use your personal data to:

Confirm, manage, and complete car rental bookings
Communicate with you regarding your booking
Deliver customer support
Send important updates about our services or your bookings
Improve and personalize your experience on our website
Comply with legal obligations and prevent fraud

5. Sharing Your Data

As a car rental aggregator, we may share your personal information with:

Rental companies (for booking confirmation and service provision)
Payment processors (to securely process payments)
Service providers (IT, hosting, marketing, and customer support)
Authorities (if required by law)

We do not sell your personal data to third parties. All partners are GDPR compliant.

6. International Data Transfers

Some partners may store or process your data outside the European Economic Area (EEA). In such cases, we ensure adequate protection through:

EU Standard Contractual Clauses
Data processing agreements ensuring GDPR compliance

7. Data Retention

We retain your personal data only as long as necessary for the purposes described above or as required by law, including:

Booking data: up to 7 years for accounting and legal compliance
Marketing data: until you unsubscribe or withdraw consent

8. Your GDPR Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict processing of your data
Object to data processing
Data portability (receive your data in a machine-readable format)
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise your rights, contact us at [email protected].

9. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze usage patterns
Deliver personalized offers

You can manage cookies in your browser settings. Disabling cookies may affect website functionality.

10. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or website functionality. Updates will be posted on findycarbergamo.com with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or your personal data:
Email: [email protected]